Gold and Silver FAQs | Carters Gold and Silver

FAQ

How does the buying process work?

To sell your gold and silver items to Carters Gold and Silver, simply bring them to our Attleboro location or schedule an in-home appraisal. Our experts will evaluate your items based on factors such as purity, weight, and market demand. We will then provide you with a fair and competitive offer for your gold and silver.

What types of gold and silver items do you buy?

We buy a wide range of gold and silver items, including jewelry, coins, bullion, watches, and other collectibles. Whether it's a single piece or a large collection, we are interested in appraising and purchasing your precious metals. Feel free to bring in your items, and our experts will assess their value.

How do you determine the value of gold and silver items?

At Carters Gold and Silver, we determine the value of gold and silver items based on several factors, including their purity, weight, market demand, and current spot prices. Our experienced appraisers use their expertise and knowledge of the industry to provide you with an accurate assessment and a fair offer for your items.

Do you offer appraisals for insurance purposes?

Yes, we offer appraisals for insurance purposes. If you require a professional appraisal for your gold and silver items to obtain insurance coverage or update your existing policy, our experts can provide you with the necessary documentation and valuation.

What should I bring for an in-home appraisal?

For an in-home appraisal, please ensure that you have the items you wish to sell readily available. Our team will require access to a well-lit and private area to assess your gold and silver items. It's also helpful to have any supporting documentation or certificates that may accompany your items, as they can assist in the appraisal process.

How quickly will I receive payment for my sold items?

Once we have evaluated your gold and silver items and made you an offer, you can expect to receive payment promptly. Our goal is to ensure a smooth and efficient transaction, and we strive to provide payment as quickly as possible, typically within one to two business days.

Can I purchase gold and silver from Carters Gold and Silver?

Absolutely! In addition to buying gold and silver, we also offer a wide selection of high-quality gold and silver products for purchase. Whether you're a collector or an investor, you'll find a variety of options to suit your preferences and budget. Visit our store or contact us to explore our inventory and discuss your purchasing needs.

Is my information kept confidential?

At Carters Gold and Silver, we take your privacy and confidentiality seriously. We handle all transactions and customer information with the utmost care and security. Rest assured that any personal information shared with us during the buying or selling process will be treated with strict confidentiality and will not be shared with third parties.

What if I have additional questions or need further assistance?

If you have any additional questions, concerns, or need further assistance, we are here to help. Feel free to reach out to our knowledgeable and friendly team via phone, email, or by visiting our Attleboro location. We are dedicated to providing exceptional customer service and ensuring that all your inquiries are addressed promptly and satisfactorily.

At Carters Gold and Silver, we are committed to providing a transparent and reliable experience for all your gold and silver transactions. If you have any specific questions or need further clarification, please don't hesitate to contact us.